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ABOUT SIBRO

A marketplace designed around trust

Sibro brings customers and independent sellers together in one clear European shopping experience—built to make choice easier, selling simpler and every transaction more transparent.

S

One marketplace.
Many independent businesses.

Customers choose from products offered by verified sellers, while Sibro provides the technology and support that connect the experience.

Trust first

Clear seller identity, safer payments and accountable marketplace standards.

Independent sellers

Tools that help businesses present products and serve customers professionally.

Fair and transparent

Clear prices, product information, policies and responsibilities.

Customer focused

Practical support before, during and after every purchase.

WHY SIBRO

Making marketplace shopping feel more human

Customers deserve broad choice without losing clarity about who sells a product, what it costs and what happens if something goes wrong. Independent businesses deserve professional tools without losing their own identity.

Sibro is being built to connect both sides responsibly: a familiar shopping journey for customers and a practical route to digital growth for sellers.

✧

Our purpose

To help people discover useful products from trusted marketplace sellers and give growing businesses a dependable place to reach customers.

HOW THE MARKETPLACE WORKS

Clear roles at every step

The product page identifies the seller so customers know who is responsible for the offer.

1

Sellers create their offers

Independent sellers provide product details, prices, stock, safety information and delivery promises.

2

Customers shop through Sibro

Sibro brings products together in a consistent experience for search, comparison, checkout and account management.

3

Sellers fulfil orders

The named seller prepares and dispatches the order, provides tracking and handles applicable after-sales duties.

4

Sibro supports the journey

Marketplace tools help with secure payment, communication, returns, reviews and issue resolution.

HOW THE MARKETPLACE WORKS

Clear roles at every step

The product page identifies the seller so customers know who is responsible for the offer.

1

Sellers create their offers

Independent sellers provide product details, prices, stock, safety information and delivery promises.

2

Customers shop through Sibro

Sibro brings products together in a consistent experience for search, comparison, checkout and account management.

3

Sellers fulfil orders

The named seller prepares and dispatches the order, provides tracking and handles applicable after-sales duties.

4

Sibro supports the journey

Marketplace tools help with secure payment, communication, returns, reviews and issue resolution.

BUILT FOR RESPONSIBLE COMMERCE

Standards customers and sellers can understand

Product clarity

Accurate descriptions, condition, origin, availability and relevant safety information help customers make informed choices.

Seller accountability

Sellers provide business information and agree to marketplace standards for lawful products, fair conduct and reliable service.

Transparent checkout

The seller, product price, applicable tax and delivery cost are presented before an order is confirmed.

Support after purchase

Order tools connect customers with tracking, seller communication, returns, refunds and available invoices.

A marketplace is built on confidence

Sibro continues to develop its safeguards, seller tools and customer-support processes as the marketplace grows.

FOR CUSTOMERS

More choice, with clearer support

Discover products across categories, compare offers and manage purchases from one account.

FOR SELLERS

A professional place to grow

Create a storefront, manage listings and orders, print shipping labels and understand performance.

Questions about Sibro?

Visit Customer Service for shopping help or contact our team for marketplace, seller, safety and business enquiries.