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INCLUSIVE SHOPPING

A marketplace designed for more people

Sibro is working to make browsing, buying, selling and getting support usable with different abilities, devices and assistive technologies.

Accessibility is part of the product

Clear structure, flexible presentation and multiple ways to complete important tasks.

Keyboard operable

Visible focus and logical navigation

Screen-reader aware

Structure, names and status updates

Readable and adaptable

Zoom, contrast and reflow support

Human assistance

Accessible support alternatives

OUR COMMITMENT

What accessible shopping means at Sibro

We aim to support independent use while offering practical help when a digital step creates a barrier.

Perceivable information

Meaningful text alternatives, readable contrast, clear labels and information that does not rely on colour alone.

Operable journeys

Keyboard access, visible focus, usable controls and enough time to understand and complete tasks.

Understandable choices

Consistent navigation, plain instructions, descriptive errors and confirmation before important actions.

Robust compatibility

Semantic interfaces intended to work with modern browsers, screen readers and other assistive technology.

KEY CUSTOMER & SELLER JOURNEYS

Where accessibility matters most

Search and discovery

Descriptive headings and link names

Filters usable without precise pointer movement

Product images with useful alternatives

Basket and checkout

Clearly identified fields and errors

Prices, taxes and delivery information in text

Review before placing an order

Orders and returns

Status conveyed beyond colour

Accessible order records and actions

Alternative support when self-service fails

Seller Central

Keyboard-ready management tools

Readable tables, forms and validation

Accessible document-upload guidance

USE SIBRO YOUR WAY

Helpful browser and device features

Sibro does not replace your assistive-technology settings. These built-in options can make the marketplace easier to use.

Text size and zoom

Use browser zoom up to 200% or your device text-size controls.

Keyboard navigation

Use Tab and Shift+Tab to move, Enter or Space to activate, and Escape to close supported dialogs.

Screen readers

Use a current browser and recent screen-reader version for the most reliable experience.

Reduced motion

Enable the device “reduce motion” preference where movement causes discomfort.

Standards direction

Sibro’s target is alignment with WCAG 2.2 Level AA and applicable European accessibility requirements, including relevant provisions for ecommerce services.

Read WCAG 2.2

European Accessibility Act

This statement describes an improvement target, not a certification or claim of complete conformity.

What happens after a report

We acknowledge the request

Keep the support reference so the issue can be followed.

We assess the barrier

The team reviews impact, urgency and available alternatives.

We provide help or an update

Where possible, Sibro offers an accessible route and records the improvement.

Accessible assistance

If an online form, checkout step or seller tool cannot be used, contact Sibro and ask for reasonable assistance or an alternative communication format.

support@sibro.es

Response language

Use the preferred-language option in Contact Sibro

ACCESSIBILITY STATEMENT

Scope, testing and current status

This statement covers the Sibro customer marketplace, account area, Seller Central and core support journeys on sibro.es. Third-party content, payment services, maps, delivery tracking and documents supplied by independent sellers may have separate accessibility limitations.
Sibro intends to combine automated checks, keyboard review, screen-reader testing and feedback from people with disabilities. Known barriers should be prioritised by customer impact, legal importance and frequency of use.
Statement status: Pre-launch accessibility programme. A formal audit, confirmed conformance status, testing date, supported technology list and responsible legal entity must be added before commercial launch.